Privacy Policy

Last updated: July 13, 2025

1. Overview

MetricPoints (https://metricpoints.com) values your privacy. This policy explains what data we collect, how we use it, and the rights you have over your data when using our services.

2. Information We Collect

Account Information: When you register, we collect your name, email, and billing details.
Usage Data: We collect Content Security Policy (CSP) violation reports submitted through your websites.
Log Data: We may log IP addresses, user agents, and activity for diagnostics and security.
Trial Data: During trial periods, we collect additional data including IP addresses, device fingerprints, and usage patterns to prevent trial abuse.
Payment Information: We collect payment method details through our secure payment processor (Stripe).

3. How We Use Your Data

To provide, maintain, and improve our services
To analyze traffic and usage patterns for CSP violation reporting
To bill for your subscription and calculate overages
To communicate with you about service updates or issues
To detect and prevent trial abuse and fraudulent activity
To provide customer support and respond to inquiries

4. Data Retention

We retain CSP reports and account data as long as you maintain an active subscription. If your subscription lapses or is terminated, your data may be deleted in accordance with our retention policy.

Trial Data Retention: Trial data is retained for 30 days after trial expiration unless you convert to a paid subscription. Trial abuse detection data may be retained longer for security purposes.

5. Trial Abuse Prevention

To prevent trial abuse and ensure fair service usage, we may collect and analyze:

IP addresses and geographic location data
Device fingerprinting information (browser type, screen resolution, etc.)
Usage patterns and frequency of access
Email address patterns and domain analysis

This data is used solely to detect and prevent trial abuse. We do not use this information for marketing or other purposes.

6. Sharing of Data

We do not sell your personal information. We may share data with trusted third-party service providers (e.g., payment processors) under confidentiality agreements. Data may also be shared as required by law.

7. Security

We implement industry-standard technical and organizational measures to protect your data. However, no system is completely secure, and we cannot guarantee absolute security.

8. Cookies and Tracking

We use cookies and analytics tools (e.g., Google Analytics, Hotjar) to understand how users interact with our site. You can opt out using your browser settings or ad-blocking tools.

9. Your Rights

You have the right to access, update, or delete your personal data. To exercise these rights, contact us at [email protected].

10. Children's Privacy

MetricPoints is not intended for use by individuals under the age of 13. We do not knowingly collect personal data from children.

11. Changes to This Policy

We may update this Privacy Policy at any time. The latest version will always be available at https://metricpoints.com/privacy.

12. Contact Us

If you have questions about this Privacy Policy or your data, please reach out to us at [email protected].